PSE&G named a Most Trusted Brand with businesses

NEWARK, NJ — PSE&G once again has been named a 2018 Most Trusted Brand by business customers by Cogent Reports, the syndicated division of Market Strategies International. The utility is one of 15 named to the list.

Cogent Reports surveyed 8,093 business electric and combined utility customers of the 60 largest U.S. utility companies based on customer count. PSE&G achieved a score of 783 — on a 1,000 maximum scale — and ranked third among combined utilities in the East Region. PSE&G’s score was 21 points higher than in 2017.

“Creating a brand people can trust is the foundation of our success,” PSE&G Vice President of Customer Operations Greg Dunlap said in a press release. “We work hard to build strong relationships with the businesses we serve. We don’t view ourselves just as a provider of electric and gas service, but as a partner in helping businesses manage their energy needs and usage by offering customized products, services and solutions to help them succeed. We spend a lot of time talking with our customers about how we can improve their experience with us. It’s very rewarding when our efforts are recognized.”

Market Strategies International is a leading provider of research and consulting services to utility management. Cogent Reports helps clients understand the market environment, explore industry trends and monitor their brand within a competitive landscape.