NJ Transit names first customer advocate and chief customer experience officer

NJ Transit names first customer advocate and chief customer experience officer

NEWARK, NJ — NJ Transit has created its first customer advocate and chief customer experience officer in the agency’s 40-year history. NJ Transit has named transportation advocate and customer experience leader Stewart Mader to fill the role. The position is dedicated to monitoring and improving the customer experience statewide at every customer touchpoint. “As NJ […]

100 percent pass rate for first phase of training program

100 percent pass rate for first phase of training program

NEWARK, NJ — All 14 assistant conductors who enrolled in NJ Transit’s pilot conductor-to-engineer training program have successfully completed classroom instruction and testing, according to a March 29 press release. The first class of its kind at NJ Transit, 100 percent of the assistant conductors will be moving onto phase two to begin on-the-job training […]

NJ Transit announces more than $800M in upcoming contracting work

NJ Transit announces more than $800M in upcoming contracting work

NEWARK, NJ — NJ Transit hosted a packed event with prime contractors, small businesses and disadvantaged business enterprises, or DBEs, on March 25, showcasing upcoming capital construction projects, and opportunities to connect and do business with the agency. Approximately 150 people attended the event to learn more about more than $800 million in contracting opportunities […]

NJ Transit receives approval for PTC alternative schedule

NJ Transit receives approval for PTC alternative schedule

NEWARK, NJ — NJ Transit has received Federal Railroad Administration approval on its submission for the Positive Train Control alternative schedule, which allows for full PTC implementation by the end of 2020. In approving the request, the FRA certified that NJ Transit successfully met all of the criteria required by the end of 2018. “This […]

Early construction work completed for Portal North Bridge

Early construction work completed for Portal North Bridge

NEWARK, NJ — NJ Transit, with support from Amtrak, has completed an early action construction contract that included five major construction elements for the Portal North Bridge Replacement Program, according to a Feb. 22 press release from NJ Transit. This contract broke ground in October 2017 and these construction elements were completed in early February […]

NJ Transit superintendent and 5 others charged with stealing $2.1 million

NEWARK, NJ — Acting Essex County Prosecutor Theodore N. Stephens II and NJ Transit Police Chief Christopher Trucillo announced Feb. 7 that a NJ Transit Facilities Superintendent and five others have been charged in connection with a scheme to steal $2.1 million from NJ Transit by submitting fraudulent bills for services. NJ Transit Facilities Superintendent […]

NJ Transit board approves purchase of 85 articulated buses

NJ Transit board approves purchase of 85 articulated buses

NEWARK, NJ — On Jan. 16, NJ Transit’s board of directors approved a contract with New Flyer of America for the purchase of 85 articulated buses. The purchase allows the retirement of the current articulated fleet, which has been in revenue service for more than 15 years. Articulated buses are 60 feet long and consist […]

NJ Transit board selects new head of rail operations

NJ Transit board selects new head of rail operations

NEWARK, NJ — On Jan. 4, NJ Transit’s board of directors approved Raymond P. Kenny as senior vice president and general manager of rail operations at a special meeting. “Ray is a national expert in the railroad industry and his knowledge of the complexities of the rail system in our region is unmatched,” said New […]

NJ Transit awarded federal grant money for Positive Train Control

NJ Transit awarded federal grant money for Positive Train Control

NEWARK, NJ — NJ Transit has been awarded a grant of more than $6.5 million from the Federal Railroad Administration to install Positive Train Control equipment on 33 new multilevel cab cars. In December, NJ Transit’s board of directors authorized the purchase of 113 Multilevel III passenger vehicles, allowing the agency to replace the oldest […]

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