NJ Transit launches new online performance dashboard

NJ Transit launches new online performance dashboard

NEWARK, NJ — As part of NJ Transit’s commitment to improving service and transparency, and in support of Gov. Phil Murphy’s Executive Order No. 80, NJ Transit has launched a new Progress by the Numbers performance dashboard at njtransit.com/performance, according to a Nov. 26 press release. The dashboard contains industry-standard metrics for on-time performance, mechanical […]

NJ Transit expands conflict de-escalation training for front-line employees

NJ Transit expands conflict de-escalation training for front-line employees

NEWARK, NJ — NJ Transit is expanding its de-escalation training for front-line employees to include curriculum from Rutgers’ National Transit Institute. The NTI presented a “Train the Trainers” program on conflict de-escalation techniques for bus and rail operations, and New Jersey Transit Police. These highly effective techniques will be incorporated into existing internal NJ Transit […]

NJ Transit calls for applications to new customer advisory board

NJ Transit calls for applications to new customer advisory board

NEWARK, NJ — NJ Transit has opened the application process for its new customer advisory board, a diverse group of regular customers of NJ Transit’s statewide transit system. The new CAB was planned and will be supported by Stewart Mader, NJ Transit’s customer advocate and chief customer experience officer. “We have great expectations for this […]

Board approves NJ Transit’s FY20 local and community transportation programs

Board approves NJ Transit’s FY20 local and community transportation programs

NEWARK, NJ — On July 17, the NJ Transit board of directors authorized the expenditure of approximately $45 million in federal and state funds to implement local transportation programs for Fiscal Year 2020, providing critical local transportation services for senior citizens, persons with disabilities, the economically-disadvantaged and rural residents. Each of the programs extends or […]

NJ Transit adopts fiscal year 2020 operating, capital budgets

NJ Transit adopts fiscal year 2020 operating, capital budgets

NEWARK, NJ — On July 17, NJ Transit’s board of directors adopted a fiscal year 2020 operating budget and capital program that supports continued investments in personnel, infrastructure and equipment to maintain the system in a state of good repair and enhance the overall customer experience.  “Gov. Murphy’s steadfast commitment to improving NJ Transit is […]

NJ Transit creates employee court advocate position

NEWARK, NJ — NJ Transit announced the creation of an employee court advocate position to support operational employees such as bus operators and rail conductors who are victims of on-the-job assaults. The position was created in support of the New Jersey State Legislature’s added protections for front-line transportation workers to the state criminal assault statute. […]

Early construction work completed for Portal North Bridge

NEWARK, NJ — NJ Transit, with support from Amtrak, has completed an early action construction contract that included five major construction elements for the Portal North Bridge Replacement Program, according to a Feb. 22 press release from NJ Transit. This contract broke ground in October 2017 and these construction elements were completed in early February […]

NJ Transit superintendent and 5 others charged with stealing $2.1 million

NEWARK, NJ — Acting Essex County Prosecutor Theodore N. Stephens II and NJ Transit Police Chief Christopher Trucillo announced Feb. 7 that a NJ Transit Facilities Superintendent and five others have been charged in connection with a scheme to steal $2.1 million from NJ Transit by submitting fraudulent bills for services. NJ Transit Facilities Superintendent […]

NJ Transit board approves purchase of 85 articulated buses

NEWARK, NJ — On Jan. 16, NJ Transit’s board of directors approved a contract with New Flyer of America for the purchase of 85 articulated buses. The purchase allows the retirement of the current articulated fleet, which has been in revenue service for more than 15 years. Articulated buses are 60 feet long and consist […]

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